Pullman Basel Europe

This hotel is in an excellent location if you want to be on the north side of the river. The rooms are clean, modern and well-equipped and the prices are good value in Swiss terms. Breakfast very good as well.

The location is central and has excellent public transportation connections right outside. My room was upgraded, so I had good space, a chair, and a place to work. However, it is the staff that made this stay exceptional. I don't believe I have ever had such overwhelmingly positive service from hotel staff. From the cleaners to the waiters and front desk, every interaction was excellent. They went out of their way to be helpful to everyone. For example, Francisco in the breakfast room memorized our orders and brought our favorites without us asking! We also booked a conference room and held a training event for our clients. The facilities were great and again, the staff could not have been more helpful.

My room was really lovely, with a view over the rooftops of Basal. The bed was extremely comfy and everything was clean. Staff were really warm and welcoming (reception, bar, breakfast, though one older waiter at dinner, not so much). The location was very close to two tram stops, both of which were on direct lines to the main station. The only thing I would change would be to offer customers a cheaper breakfast option too - perhaps just coffee and pastries - as the buffet was quite expensive. I would definitely stay here again.

First of all, I would like to thank everyone in this hotel. From the housekeeping staff to the receptionists for being so helpful, professional and cooperative throughout the whole trip. They let us check in earlier and they even proposed a room change due to our noisy "neighbours". Super clean room, with comfortable beds, nice view. The location is very nice also.

We got the room with a balcony. Loved our stay here. Beautiful hotel, great room, super clean and comfortable bed. Helpfull and kinda staff! Good location, close to a supermarket, starbucks and a xmas market.