Pullman Basel Europe

The location is central and has excellent public transportation connections right outside. My room was upgraded, so I had good space, a chair, and a place to work. However, it is the staff that made this stay exceptional. I don't believe I have ever had such overwhelmingly positive service from hotel staff. From the cleaners to the waiters and front desk, every interaction was excellent. They went out of their way to be helpful to everyone. For example, Francisco in the breakfast room memorized our orders and brought our favorites without us asking! We also booked a conference room and held a training event for our clients. The facilities were great and again, the staff could not have been more helpful.

My room was really lovely, with a view over the rooftops of Basal. The bed was extremely comfy and everything was clean. Staff were really warm and welcoming (reception, bar, breakfast, though one older waiter at dinner, not so much). The location was very close to two tram stops, both of which were on direct lines to the main station. The only thing I would change would be to offer customers a cheaper breakfast option too - perhaps just coffee and pastries - as the buffet was quite expensive. I would definitely stay here again.

First of all, I would like to thank everyone in this hotel. From the housekeeping staff to the receptionists for being so helpful, professional and cooperative throughout the whole trip. They let us check in earlier and they even proposed a room change due to our noisy "neighbours". Super clean room, with comfortable beds, nice view. The location is very nice also.

Everything is very well thought through in the room - a nice working area with a variety of plugs; an accessible shower with good quality, low-waste toiletries; silent air conditioning and „smart“ lights; 100% blackout curtains. The room has everything that is needed. The breakfast was excellent - again, all that is needed. There was a good selection of both warm and cold dishes and a big selection of hot and cold beverages ( takeaway cups for a coffee is a nice touch!). The staff were very polite and friendly. I am definitely staying again upon my return to Basel!

We had a lovely stay in Pullman Basel Europe. The hotel is located in the new part of Basel with many hip caffees, bars and restaurants in the neighbourhood. Only 10 min walk you arrive at the bridge leading you to the old Basel. Tram station 1 minute away which connects you to Basel SBB and airport bus transport. Hotel is nice, modern but yet cosy. Rooms were equipped with everything you need on your travel to include slippers, complementary water, coffees and theas. Sustainable packaging was a big plus for me and also smart control on lighting and drapes was a nice touch. We arrived early and they still gave us the room which meant a lot to us. Also baggage drop off is available. Staff is super nice and accommodating. With reservation we received Basel Card which means free public transport from airport and than free public transport in the city. Overall, it was a great experience and staying in this hotel only improved my positive impression on Basel. Would come back. Big thanks to the lady at the front desc.